Our company has a long established reputation for our expertise in business process automation, advanced technology, and systems integration. We address complex workflows and business processes that out of the box packages cannot. Our business process solutions are flexible, configurable and designed to address your organizations unique requirements. Watch this short video to learn about ICG’s business process solutions and what they can do for you!
ICG clients partner with us for years, through many technology cycles and upgrades. One reason for this is ICG delivers consistent world-class service and targeted solutions with a talented team that averages well over 10 years with ICG. Just ask our customers
ICG Has Decades of Expertise
Since 1990 ICG has been a trusted partner to leading companies helping them to increase efficiency, streamline financial back-office processes, and boost their bottom lines.
Our deep expertise lies in understanding complex business processes, high volume transactional environments, and vendor management challenges. Our cloud-hosted business process and vendor management solutions are designed to save companies money – often millions of dollars, while also increasing services levels to internal and external customers. We accomplish this by automating and simplifying processes, utilizing solutions such as (and not limited to):
- Vendor Portals & Supplier Portals
- Vendor Onboarding and Administration (Supplier Onboarding)
- Web Invoicing or eInvoicing
- Payment Inquiry & Dispute Submission/Tracking
- Accounts Payable (AP) Automation
- Workflow Management (BPM)
- Data Capture / Document Assembly
- PO Dispatch & Update
- Dynamic Discounting
- ERP & Financial Systems Integration
The ICG Advantage: People, Process, Technology.
“To a man with a hammer, everything looks like a nail.”Mark Twain
Our wealth of business process experience and platform-agnostic approach (see selected clients here) gives us a clear perspective from which to assess your business processes. ICG’s solutions often fill functional gaps left by your ERP. You need a solution that prioritizes your business processes above all else, is configurable to meet your goals without expensive customizations to your legacy systems and integrates with existing systems.
At ICG we assess people (culture), processes, and technology (platforms & performance). We leverage what you have that works and model our solutions to increasing performance and efficiency. We do this by bringing you the powerful combination of our flexible technology solutions; many years of experience in delivering best practices; ICG’s unique cloud hosted delivery model; and our multifaceted approach to systems integration. (Read more about our ERP-Agnostic approach here.)
Whether you need a vendor portal (supplier portal), vendor onboarding (supplier onboarding), AP automation, AI assisted data capture, dynamic discounting, workflow management (BPM) or PO dispatch & update, you can be certain that ICG will:
- Focus on making your people and processes work more efficiently across your entire enterprise
- Deliver cloud hosted, single or multi-tenant solutions that are secure and performance driven
- Provide a high level of business process expertise and experience, focusing on best practices
- Minimize your risk and lower costs by leveraging existing processes and technology
- Bring a team of highly experienced technology experts to every engagement
Our Team Makes All the Difference
It’s not much of a secret, ICG’s people are why our client partners stay with us and frequently implement additional ICG solutions in multiple operational areas over many years. We provide world-class solutions backed up by extensive expertise and years of real-world knowledge and technological expertise.
The same people who are involved in the sales process remain involved in the implementation and ongoing relationship with our client partners.
There’s nothing quite like providing configurable, high-ROI solutions and working with excellent people (both you and us!). If you’re looking for a process & technology partner who will bring the attention and experience your organization deserves, then you need to get in touch with ICG.