A small selection of our work in helping businesses
Communicate. Collaborate. Transact.
like never before.
Streamlining Years of Multi-System Back Office ProcessesMGM Resorts International needed to centralize the distinct A/P processes from their various Las Vegas properties and casinos. We standardized their entire processing infrastructure, complete with our composite applications. This resulted in a 45% improvement in processing efficiency on over 1M invoices annually.
Big Results Across The Entire Back End
We assisted US Foods in centralizing their A/P, A/R, and Credit & Collections functions. The net result was a 300% increase in processing workloads without adding any staff. This increase in production was coupled with a marked decrease in cost per transaction (from $4.50 per transaction to under $1.20). Today 70% of their vendor invoices are processed without human intervention and as a result, corporate interest earnings improved by $6-7MM.
It doesn’t end there. After a 300% increase in processing efficiencies across various back-office functions, USF turned its attention on increasing self-service functionality for its 40K+ vendor population. Within one month of launch, 7000 vendors were on-board with an astounding 65% of disputes being entered via the A/P portal instead of through time-consuming phone calls (this will work out to over 700,000 vendor inquiries in this year alone.) As a direct result, the A/P supplier portal we implemented has delivered a 35% improvement in support costs.
Automated Inventives for Distributors Ecolab hired us to improve the management and processing of sales-based rebates with their distributors. By redesigning the logistical work processes and adding new technologies, we were able to improve Ecolab’s rebate cycle times by 20%, while simultaneously decreasing the error rates of inaccurate rebates. This directly translated to a $3M increase in annual revenue.
A Vastly Improved Process: Better Tracking, Fewer Touches, Less Paperwork, Greater Transparency, & Improved Turnaround Time.
Dot Foods engaged ICG to design and deliver a comprehensive portal solutions where suppliers (manufacturers) and customers (distributors/food service) could access data, download documents, request information and submit disputes relating to their transactions.
This state-of-the-art supply chain transaction portal not only saves all three parties time and money (Dot, supplier, & customer), it speeds up the resolution of disputes and frees up capital.
An A/P System That Cuts the Process Cycle in Half
We helped Duke Energy realize an acceleration of their A/P centralization of 86 locations, while also garnering a 50% improvement on invoice process cycle times. Additionally, training and research times associated with A/P transactions were reduced by over 80%. This contributed to an overall savings of $1MM annually.