ICG helped Duke Energy realize an acceleration of their AP centralization of 86 locations, while also garnering a 50% improvement on invoice process cycle times by implementing our comprehensive suite of AP Automation and Workflow Management solutions. Our consulting and best practices services in training and research times associated with AP transactions helped reduce costs in this area by over 80%. This contributed to an overall savings of over $1MM annually. After the initial AP Automation implementation Duke Energy made several large acquisitions of other utilities and absorbed that processing into their centralized processing with very little added AP cost. ICG has since added a number of complimentary solutions to further Duke’s vendor self-service initiatives including Vendor Portal for invoice submit and payment inquiry as well as a robust RFQ and Purchase Order Dispatch and Update application via the supplier portal. Contact ICG today for more information or request a demo of our comprehensive business process solutions. Visit Duke Energy website to learn more.
Posted on May 2, 2009