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Is your back-office technology outdated?

Ditch your old technology

Is your back-office technology outdated? Financial back-office operations in many companies are failing to take advantage of new technologies available to them to help improve inefficient processes. Technologies such as vendor portals, advanced workflows, vendor onboarding, accounts payable automation, and more are available in cloud-hosted configurations. There are many reasons why companies fail to take advantage of these process improvement and vendor self-service technologies:

  • Reliance on ERP which leaves gaps in processing capabilities;
  • Use of old products or versions that have not kept up with advances in technology, i.e., OCR, ECM, process specific applications
  • Lack of budget dollars for back-office, non-customer facing functions;
  • Resource constraints in their IT organizations.

What many users are unaware of is that there are many money saving, process improving solutions available that require little IT involvement, fill gaps left by ERPs, replace functionality of outdated technologies, and are available at costs that are easy on the budget. All of these solutions are user and budget friendly cloud hosted configurations. If your organization is suffering from inefficient processes or outdated technologies, vendor portal based solutions are presently available! These address functional areas such as electronic invoice submission, payment inquiry, dispute submission & tracking, dynamic discounting, AP automation, data capture, workflow, document assembly, document management, AR automation, vendor onboarding, deduction processing, and much more.

Learn More

Is your back-office technology outdated? Learn more about how ICG’s solutions can help you improve your processes, replace outdated technologies, and upgrade your back-office operations. Check out ICG’s solutions or contact us to schedule a call or demo for you and your team.


Posted on February 21, 2019