ICG’s cloud hosted, single-tenant solutions are designed to help you effectively Communicate, Collaborate and Transact with your vendors, partners, and customers.
We provide solutions that support remote operations so your team is always ready to support your core business and maintain business continuity under almost any circumstance! Ask us about our solutions that support remote operations.
Our solution model is to provide targeted and specific functionality that compliments your existing people, process, and technology and plugs functionality gaps without the need for costly upgrades or expensive customizations to your ERP. If your current enterprise systems leave gaps in your process that are constraining your ability to achieve maximum efficiency, ICG can help.
Back Office Solutions to help you Communicate, Collaborate, Transact
We Can Help You:
- Bridge the functionality gaps with your ERP
- Automate transaction processing functions
- Promote a high level of vendor self-service and collaboration through use of vendor portals and supplier portals
- Enhanced collaboration between procurement, finance, and operations during the vendor onboarding/supplier onboarding processes
- Evaluate and improve your current vendor management processes
- Implement best practices in your back-office operations
- Manage spend through spend analysis and spend management tools
- Implementation flexibility with cloud hosted delivery models
- Deliver system integration through a variety of techniques that best fit your IT organizations policies.
Types of Solutions
Streamline your entire vendor onboarding and maintenance process with our comprehensive vendor onboarding suite. Your procurement, purchasing, and accounts payable teams will be able to onboard more vendors with far less effort and time as vendors become increasingly proactive and take over tasks previously handled by your team. All other stakeholders in your companies supply chain operations will benefit from the efficiency, visibility, and 24/7 accessibility of this solution.
By driving vendor self-service and tracking critical data (including documents for licensing and insurance) our vendor onboarding solution will drive down costs, mitigate risk, and insure compliance from your vendors from the start.
A vendor portal (supplier portal) helps you facilitate online payment inquiry and vendor invoice submission. You’ll be able to collaborate with vendors & suppliers on dispute resolution faster than ever before, and if desired, launch a dynamic discounting program. Vendor Portals and Supplier Portals deliver a significantly higher satisfaction level for your company AND your vendors! ICG’s vendor portal and supplier portal solutions serve many industries so no matter what industry your are in, ICG Consulting can help.
We provide award-winning AP Automation with special expertise in high-volume transactional systems. Increase your company’s bottom line through lower processing costs, faster cycle times and efficient cash management.
Data Capture & Document Assembly
If you receive invoices and payment related documents in many formats from a variety of channels (email, US mail, EDI, etc.), it’s time to let our technology help you streamline the process of receiving, sorting and delivering those invoice documents for processing. PDFs, spreadsheets, scanned paper invoices, electronic files, and more become identified, sorted and processed in a single process and deliver those payment documents for process with a significant reduction in touch points and manual labor Anything you receive – be it by mail, email, portals, fax, etc – can be instantly defined, grouped and routed for processing, review, matching or approvals.
Get away from the labor intensive approach – our solutions insure that all relevant data is captured and sent to the appropriate source for processing. Our Data Capture & Document Assembly Tools are designed to work with all sorts of back-office operations, no matter how customized (or complex) they may be.
We offer workflows with rapid deployment that can meet the most demanding requirements for your business. Our business process management workflows are built on a robust engine designed to work with in a complex business rules environment or more simplistic manual routing scenario. There is no need to reinvent the wheel – our workflow solutions are highly configurable and easy to deploy without the grind (and expense) of a start-from-zero approach.
Workflows will increase the level of automation, reduce errors, and speed up approval/dispute resolution times. They can be deployed in almost any application and are highly configurable.
Our vendor portal based solutions help both the procurement & finance sides of the business to manage many aspects of vendor management. From both a transactional and administration perspective you will get new tools to handle:
- Vendor onboarding
- Validations and compliance checks
- Diversity setup, compliance and tracking
- Vendor information management
- Risk management
- TIN check and W9 and W8 collection
- Vendor payment inquiry
- Vendor dispute submission and tracking
- PO dispatch & Updates
… and much more. Read more about the Top 4 Pain Points of Vendor Management.