To begin, ICG understands that your current business culture likely involves thousands of people, multiple locations, and deeply-seated processes that your personnel are simply used to. So before we suggest any solution we take the time to understand your culture, industry, business processes and technology.
Once we thoroughly understand your business culture and your current practices, we’ll assess your needs and goals, and then we’ll recommend a solution. All of ICG’s solutions are cloud hosted and single-tenant based or multi-tenant on a fixed bid use license model, meaning you always know your costs up front before implementing any solution. And ICG prefers a phased to implementing solutions so you can adapt to change and assess project goals before proceeding to the next step. And of course – on time, and on budget! It may involve people and processes, it may involve technology, it usually involves both. But regardless of how we arrive at your goals, one part remains consistent – our professional, meticulous nature will be evident every step of the way.