A Vendor Portal (also called a Supplier Portal) is a web-based, vendor self-service solution that allows you to collaborate with your vendors in a secure, online environment 24×7. Vendor portals provide a web based platform that allows:
Vendor portals, supplier portals and other on-line vendor management tools are ideal for promoting vendor self-service, resulting in increased efficiently and lower operating costs. Most importantly, vendors have access to the portal 24×7 via secure login.
A Vendor Portal Facilitates Vendor Self-service
Move non-value add research and data gathering functions from your operation back to the suppliers. Allow your vendors to find the information they need when they need it, instead of calling your business and having your resources do the work for them.
Show Real-Time Payment Information
Vendors will have the ability to track payments throughout the process and get real-time updates, historical data and associated documents via the portal 24x7x365. Vendors can also submit invoices and all related information directly into the Vendor Portal, which speeds up the approval and payment process and provides visibility to all stake holders.
Provide Dynamic Discounting
Creating a vendor portal or supplier portal is the first step for launching a dynamic discounting program, which provides incredible savings and cash management capabilities. Read more about the Benefits of a Vendor Portal.
Reduced Internal Resource Demands
Answering call and responding to emails about payments and disputes every month is time consuming and costly. A vendor portal or supplier portal can provide answers to most invoice payment questions in a streamlined, time-efficient vendor self-service environment. In fact, the entire array of a supplier’s transactions and related information can be seen by logging in to the vendor portal.
A Vendor Portal That Supports Your Business Workflow
- Participate in a dynamic discounting program
- Remain in compliance by updating insurance certificates, licenses, etc
- Dispatch and update Purchase Orders, or RFP/RFQ/RFI’s
- Communicate in real time with vendors and suppliers
- Pass documents back and forth with vendors
- Provide ability for vendors to perform complex searches and build reports on vendor activities.
ICG’s Vendor Portal Features
Vendor management portals are ideal for providing better service, more efficiency, and for less operating expenditures. At ICG, we make sure your vendor portal or supplier portal is designed to meet your business process needs. Any kind of information can be included your vendor portal or supplier portal. ICG offers vendor management solutions:
- Electronic Invoice Submission, Web Form or Upload
- Invoice & Payment Status Inquiries
- Payment Disputes – Submission & Tracking
Collaborative Issue Resolution
- Vendor Onboarding & Administration
Applications, documents, renewals, licenses, etc.
- Two-way Collaboration between Vendors & Businesses
Including disputes, rebates, refunds, messaging, uploading and downloading documents, etc.
- Procurement Functions
Dispatching and updating RFQ/RFP’s, Purchase Orders, and all related actions and changes
- Dynamic Discounting
- AP Automation