How to use vendor self-service for a remote experience
One consequence of the new world we find ourselves in is a necessary move to a more remote workforce. While this trend had an ebb and flow prior to the onset of the Covid-19 virus, it has now become a business continuity initiative for many companies who are trying to survive and a tactical realignment for those who continue to thrive. When it comes to vendor management and vendor centric back-office functions like Accounts Payable (AP) and Procurement / Purchasing, learning How to use vendor self-service for a remote experience is a a critical component to a successful remote workforce. By driving vendor activities that are not value add to your organization back to the vendor, you are able to free your remote workforce back to value added tasks that contribute to your companies bottom line.
Below is a list of some the automation tools your organization can deploy in a cloud-hosted, single-tenant environment to achieve both an efficient and transparent remote based back-office operation and a successful vendor self-service program:
- Vendor Portal / Supplier Portal
- AP Automation & Remote Expense Workflow
- Dynamic Discounting
- Data Capture and Document Assembly
- Vendor Onboarding and Administration
- PO Dispatch and Update
Vendor self-service portals become even more crucial with a remote workforce. Without physical proximity, tasks like checking invoice status or onboarding new vendors can get bogged down in email exchanges. Self-service empowers vendors to access information and complete tasks independently, freeing up your remote internal teams to focus on strategic initiatives.
Conclusion
ICG has more than 30 years of experience in helping back-office operations to operate more efficiently. Our configurable solutions can be rapidly implemented to equip your workers with the tools they need to process transactions and manage vendors from any location. Contact ICG for more information on any of our remote processing and vendor self-service automation solutions. Or schedule a conversation to discuss your situation or a demonstration on any of these solutions.